PRIVACY POLICY
OGJ ("we", "us") respects your privacy and is committed to protecting your personal data.
1. DATA WE COLLECT
- Identity data: name, billing / shipping address.
- Contact data: email, phone number.
- Transaction data: order ID, order amount, products purchased, currency.
- Technical data: IP address, browser type, device info, cookies (see COOKIE POLICY).
- Communications: messages you send to support.
2. HOW WE COLLECT IT
- Directly from you at checkout, account registration, or contact form.
- Automatically via cookies and analytics tools when you browse our website.
- From our payment partner (CryptoCloud) for transaction confirmations.
3. HOW WE USE IT
- To process and ship your order.
- To send transactional emails (order confirmation, shipping notifications).
- To respond to support requests.
- For accounting, tax reporting, and AML / KYC compliance.
- To improve our website and marketing (analytics, retargeting).
4. WHO WE SHARE IT WITH
- DHL Express вАФ for shipping (name, address, phone).
- CryptoCloud вАФ for crypto payment processing. We send only the order ID and amount; CryptoCloud does NOT receive your name, address, or contact details. CryptoCloud does see your wallet address (you provide it on their payment page).
- Analytics providers (Google Analytics, Yandex Metrica, Meta Pixel where applicable) вАФ aggregated and pseudonymous data only.
- Tax / legal authorities вАФ only when required by law.
We do NOT sell or rent your personal data to third parties.
5. DATA RETENTION
- Order data: 5 years (Indonesian tax law requirement) or longer if required by law.
- Marketing data: until you withdraw consent.
- Cookies: see COOKIE POLICY.
6. YOUR RIGHTS (GDPR, where applicable)
You have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion (subject to legal retention requirements).
- Object to processing for marketing.
- Withdraw consent at any time.
- Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at ogjjewelry@gmail.com.
7. INTERNATIONAL TRANSFERS
Since we ship globally, data may be transferred outside your country. We use appropriate safeguards (data processing agreements with our partners, encryption in transit and at rest).
8. SECURITY
We use HTTPS, encrypted storage, and access controls. However, no transmission method is 100% secure; we cannot guarantee absolute security.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
10. CONTACT
For privacy questions: ogjjewelry@gmail.com.
Last updated: 2026.